Transportation Services
For questions about student ridership, please contact OPT at 718-392-8855. For changes in address or phone number, please reach out to your sites school aide for support.
Families have a right to file a complaint with the Office of Pupil Transportation by contacting 718-392-8855. Please have your student's OSIS number available.
Contact information for school-age bus companies.
You can view information about your students' transportation services on the NYCSA portal.
We are excited to announce that this school year, you can track your student’s bus journey through a smartphone app or website.
To log into the app or the web app, you will need your New York City Schools Account (NYCSA) credentials - if you need support with accessing your NYCSA account, please reach out to Ms. Makini Velazquez.
The NYC School Bus App is the latest development in a multi-year NYC Public Schools initiative to modernize the city’s school transportation system. We are pleased to provide greater transparency into student transportation for caregivers and schools and improve the efficiency of busing operations.
Instructions on downloading and using the app can be found at If you have any questions about the app or would like to provide feedback, please get in touch with Ms. Makini.
Information about what families should know about busing.
If a student needs a MetroCard/ OMNY Card for school transportation services, please contact Mishell Tavarez, our Pupil Accounting Secretary. MetroCards/ OMNY Cards are valid for student use.
How to Use It:
Tap your card at any subway turnstile or on any local, limited, or Select bus.
What's New:
Your Student OMNY Card gives you more free rides with fewer limits than the Student MetroCard.
- Four free rides every day
- All day (not just certain hours)
- Every day of the year (not just school days)
- One card for the whole year!